At eejl, protecting the personal information of every player in the Philippines is a core responsibility. This Privacy Policy explains what data we collect, why we collect it, how it is stored, and what rights you have over your own information.
When you register and use the eejl platform, we collect certain personal information that is necessary to operate your account, verify your identity, and comply with Philippine regulatory requirements. The information we collect falls into three main categories: account registration data, activity data generated while you use the platform, and payment-related data required to process deposits and withdrawals in Philippine pesos. We collect only what is genuinely needed — we do not gather information beyond what is required to deliver a safe, compliant, and functional gaming experience for players across the Philippines. All data collection is carried out transparently, and you will always be informed of what is being collected at the point of submission.
When you create an account on eejl, we collect your full name, date of birth, email address, mobile number, and residential address in the Philippines. This information is required to verify that you meet the minimum age requirement of 21 years and to confirm your identity in line with applicable Philippine regulations. Your date of birth and government-issued identification details are used solely for age and identity verification purposes and are stored securely. We do not use your registration data for any marketing purpose without your explicit consent. You may update your contact details at any time by accessing your account settings.
As you navigate the eejl platform — whether browsing the game lobby, placing bets, or accessing promotions — we automatically collect technical data such as your device type, operating system, browser version, IP address, and session timestamps. This data helps us ensure the platform performs correctly on mobile and desktop devices used by players throughout the Philippines. Activity logs are also used to detect unusual patterns that may indicate fraud, account compromise, or violations of our Terms and Conditions. We retain activity data for the period required by applicable regulations and our internal compliance obligations. This data is never sold to third parties.
To process deposits and withdrawals in Philippine pesos, eejl collects payment method details such as e-wallet account references, bank account identifiers, or other local payment credentials relevant to the Philippines market. Full card numbers and sensitive authentication credentials are never stored on our servers — payment processing is handled through secure, regulated payment partners. Transaction records including amounts, timestamps, and method types are retained as required by Philippine financial regulations and anti-money laundering obligations. These records may be reviewed by our compliance team as part of routine account monitoring. You can view your own transaction history at any time from within your account.
When you contact the eejl support team or submit a query through any available channel, we retain a record of that communication including the content of your message, the date and time it was received, and any resolution steps taken. This information is used to resolve your query effectively and to improve the quality of our support service for all players in the Philippines. Communication records are stored securely and are accessible only to authorised support and compliance staff. We may use anonymised, aggregated feedback to identify common issues and improve the platform experience. We will never share the content of your support communications with third parties except where required by law.
eejl uses the personal data we collect strictly for the purposes of operating your account, processing transactions, complying with Philippine regulatory requirements, and improving the platform experience. We do not sell, rent, or trade your personal information to any third party for commercial purposes. Data may be shared with regulated payment processors, identity verification providers, and regulatory authorities only where required by law or necessary to deliver the service. All third-party partners who handle your data on our behalf are contractually bound to process it only for the specified purpose and to maintain appropriate security standards. You retain meaningful rights over your personal data at all times.
You may request a copy of the personal data eejl holds about you at any time. We will respond to verified access requests within the timeframe required by applicable Philippine data protection law.
If any personal information held in your account is inaccurate or out of date, you have the right to request that it be corrected. You can update basic contact details directly from your account settings without needing to contact support.
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal obligations to retain certain records under Philippine financial and gaming regulations.
Where we process your data on the basis of legitimate interest — such as for fraud prevention or platform improvement — you have the right to object to that processing. We will review your objection and respond accordingly.
You may request that we provide your personal data in a structured, commonly used format so that it can be transferred to another service provider, where technically feasible and permitted under applicable law.
To exercise any of your data rights, contact our support team using the email address listed in the footer of this page. Please include your registered account details so we can verify your identity before processing the request.
eejl uses essential cookies to keep your session active and to remember your preferences while you use the platform. We also use analytics cookies to understand how players in the Philippines interact with different sections of the site, which helps us improve navigation and content. You can manage cookie preferences through your browser settings at any time. Disabling non-essential cookies will not prevent you from accessing your account or using core platform features. We do not use cookies to serve third-party advertising or to track your activity on other websites.
We retain your personal data for as long as your account remains active and for the period required by Philippine regulatory and legal obligations after account closure. When data is no longer required, it is securely deleted or anonymised. eejl may update this Privacy Policy from time to time to reflect changes in our practices or applicable law — the most current version will always be available on this page. Continued use of the platform following any update constitutes your acceptance of the revised policy. If you have questions about how your data is handled, visit our FAQ page or review our Terms and Conditions for further context.
We are committed to keeping your personal information secure and handling it responsibly at every step. If you are ready to start playing, register a free account today and enjoy sports betting and gaming in the Philippines with full confidence in how your data is protected.